This qualification reflects the role of community service workers delivering person-centred services to individuals and groups.
This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.
Packaging rules for this qualification require the completion of 15 units of which 7 are core units and 8 are elective units.
Delivery Mode:
Training delivery is either face-to-face or virtual via Microsoft Teams, with 1 to 2 workplace visits (by course trainer) per month.
Face-to-face/virtual delivery constitutes 30%, while work placement constitutes 70% of the course duration.
Note: This traineeship is delivered under competency-based training. If the RTO and employer agree that the student is competent, they can complete this traineeship earlier.
Qualification:
Upon successful completion, student will receive:
Statement of Attainment: A statement of attainment will be supplied for partial completion of the course.
Units of Competency:
CHCDIV001 – Work with diverse people
CHCPRP001 – Develop and maintain networks and collaborative partnerships
CHCLEG001 – Work legally and ethically
CHCCOM001 – Provide first point of contact
CHCCOM002 – Use communication to build relationships
CHCADV001 – Facilitate the interests and rights of clients
HLTWHS002 – Follow safe work practices for direct client care
CHCADV002 – Provide advocacy and representation services
CHCCCS004 – Assess co-existing needs
CHCDIS017 – Facilitate community participation and social inclusion
CHCCCS009 – Facilitate responsible behaviour
HLTWHS006 – Manage personal stressors in the work environment
CHCDFV001 – Recognise and respond appropriately to domestic and family violence
CHCMHS001 – Work with people with mental health issues
CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
What You Need to Provide:
Student attending the course via virtual classroom should have access to computer/laptop/tablet, speaker, microphone, camera, reliable internet and email access and Microsoft Teams installed.
Prerequisites:
Assessment Methods:
Student’s attainment of the units of competency within this qualification is achieved by their successful completion of a range of assessment activities that may include, written tests, oral questions, and submission of supplementary assessment evidence.
Students are required to demonstrate that they can apply the knowledge and skills learnt in a range of situations and in varying contexts so many of the assessment requirements of the units of competencies will need to be demonstrated on more than one occasion.
Fees:
Please call to enquire.
Further Study Options:
Students who successfully complete the course may choose to continue to study CHC52021 – Diploma of Community Services, if desired.
Support:
Thilak Sivanandan
tsivanadan@trainingalliance.com.au
0423 887 941
RTO Registration:
Australian Business & Vocational Training (ABV) current registration runs till 30 May 2025.
Refer to Training.gov.au for our training products on scope – https://training.gov.au/Organisation/Details/52592
Training Alliance Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing and cultural connection to land, waters and community. We pay our respect to them, their cultures, and to Elders both past and present.