CHC42021 Certificate IV in Community Services

This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.

Packaging rules for this qualification require the completion of 15 units of which 7 are core units and 8 are elective units.

Delivery Mode:

Training delivery is either face-to-face or virtual via Microsoft Teams, with 1 to 2 workplace visits (by course trainer) per month.

Face-to-face/virtual delivery constitutes 30%, while work placement constitutes 70% of the course duration.

Note: This traineeship is delivered under competency-based training. If the RTO and employer agree that the student is competent, they can complete this traineeship earlier.

Qualification:

Upon successful completion, student will receive:

• CHC42021 Certificate IV in Community Services

Statement of Attainment: A statement of attainment will be supplied for partial completion of the course.

Units of Competency:

CHCDIV001 Work with diverse people

CHCPRP001 Develop and maintain networks and collaborative partnerships

CHCLEG001 Work legally and ethically

CHCCOM001 Provide first point of contact

CHCCOM002 Use communication to build relationships

CHCADV001 Facilitate the interests and rights of clients

HLTWHS002 Follow safe work practices for direct client care

CHCADV002 Provide advocacy and representation services

CHCCCS004 Assess co-existing needs

CHCDIS017 Facilitate community participation and social inclusion

CHCCCS009 Facilitate responsible behaviour

HLTWHS006 Manage personal stressors in the work environment

CHCDFV001 Recognise and respond appropriately to domestic and family violence

CHCMHS001 Work with people with mental health issues

CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

What You Need to Provide:

Student attending the course via virtual classroom should have access to computer/laptop/tablet, speaker, microphone, camera, reliable internet and email access and Microsoft Teams installed.

Prerequisites:

• There are no formal requirements for this qualification, however, students will require to undertake an LLN assessment prior/during enrolment and achieve a minimum of ACSF Level 3 (sufficient to interpret document, complete and maintain documents and communicate effectively with others).
• Students should have basic computer, internet navigation skills to do research for self-study.
• Students must be 16 years or older at the time of enrolment.
• Student must be citizen/permanent resident or have legal rights to study in Australia

Assessment Methods:

Student’s attainment of the units of competency within this qualification is achieved by their successful completion of a range of assessment activities that may include, written tests, oral questions, and submission of supplementary assessment evidence.

Students are required to demonstrate that they can apply the knowledge and skills learnt in a range of situations and in varying contexts so many of the assessment requirements of the units of competencies will need to be demonstrated on more than one occasion.

Fees:

Please call to enquire.

Further Study Options:

Students who successfully complete the course may choose to continue to study CHC52021 Diploma of Community Services, if desired.

Support:

Thilak Sivanandan

tsivanadan@trainingalliance.com.au

0423 887 941

RTO Registration:

Australian Business & Vocational Training (ABV) current registration runs till 30 May 2025.

Refer to Training.gov.au for our training products on scope – https://training.gov.au/Organisation/Details/52592