This qualification reflects the role of individuals who provide employment services to job seekers and employers.
This qualification reflects the role of individuals who provide employment services to both job seekers and employers. They use specialised knowledge to support individual job seekers in locating, securing and maintaining employment, and to assist employers in meeting their recruitment needs.
The course covers areas such as providing career advice, job application support, interview preparation, and ongoing job retention strategies for job seekers. It also involves understanding employers’ needs, developing recruitment strategies, and matching candidates to suitable roles. The qualification emphasizes a client-centered approach, requiring effective communication and relationship management skills. Graduates are prepared for roles such as employment consultants, job placement officers, and recruitment consultants, with opportunities for further study in related fields like community services or human resources.
Delivery Mode:
This qualification will be delivered over 12 – 24 months. This traineeship program is suited for student/trainees working in the industry and looking to upskill their knowledge and skills in the sector. The traineeship program has a blended mode of delivery; a combination of on the job and online face-to-face (via Microsoft Teams) and workplace visits by the Trainer as required and agreed by the trainee, employer and RTO.
Qualification:
Upon successful completion, student will receive:
Statement of Attainment: A statement of attainment will be supplied for partial completion of the course.
Certificate will be issued under ABV RTO (52592).
Enrolment Information:
Students are required to read the Student Handbook and agree to the Terms and Conditions prior to enrolment. All students must satisfactorily complete a Language, Literacy, and Numeracy (LLN) assessment at a minimum of ACSF Level 3 and participate in a course suitability discussion during the pre-enrolment process. Once the enrolment is reviewed, students will receive confirmation of their enrolment. Valid Unique Student Identifier (USI) is mandatory for all students.
Units of Competency:
Packaging rules for this qualification require the completion of 9 units of which are core units and 5 are elective units.
Core Units:
CHCLEG001 Work legally and ethically
CHCCOM002 Use communication to build relationships
CHCCCS016 Respond to client needs
CHCDIV001 Work with diverse people
CHCECD001 Analyse and apply information that supports employment and career development
CHCECD002 Deliver and monitor contracted employment services
CHCECD003 Promote job seekers to employers
CHCECD006 Develop and monitor employment plans
CHCPRP001 Develop and maintain networks and collaborative partnerships
Elective Units:
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCECD005 Deliver employment services to employers
CHCECD009 Conduct career guidance interviews
CHCECD007 Maximise participation in work by people with disability
CHCMHS001 Work with people with mental health issues
What You Need to Provide:
Student attending the course via virtual classroom should have access to computer/laptop/tablet, speaker, microphone, camera, reliable internet and email access and Microsoft Teams installed.
Entry Requirements:
Assessment Methods:
The evidence gathering process will reflect specific requirements for units within the training package. Each student’s attainment of the units of competency within this qualification is achieved by their successful completion of a range of assessment activities. For each unit of Competency, these activities may include:
Students are required to demonstrate that they can apply the knowledge and skills learnt in a range of situations and in varying contexts so many of the assessment requirements of the units of competencies will need to be demonstrated on more than one occasion.
Course Fees:
Please call or email to enquire.
For RPL fees, please refer to the Fees and Charges Policy on ABV website www.abv.edu.au.
Other Information:
There are no classes scheduled during Public Holidays.
Further Study Options:
After completing the CHC41115 Certificate IV in Employment Services, individuals can pursue higher-level qualifications to expand their knowledge and advance their careers.
RTO Registration:
Australian Business & Vocational Training (ABV) current registration runs till 30 May 2025.
Refer to Training.gov.au for our training products on scope – https://training.gov.au/Organisation/Details/52592
Training Alliance Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing and cultural connection to land, waters and community. We pay our respect to them, their cultures, and to Elders both past and present.
