Enrol now in our qualification tailored for diverse Business Services roles. Perfect for individuals shaping their own work performance. Take the next step in your career today.
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Packaging rules for this qualification require the completion of 13 units of which 6 are core units and 7 are elective units.
Delivery Mode:
This blended training combines face-to-face classroom sessions, practical training, and supported self-paced learning.
Qualification:
Upon successful completion, student will receive:
A statement of attainment will be supplied for partial completion of the course.
Units of Competency:
BSBWHS311 – Assist with maintaining workplace safety
BSBXCM301- Engage in workplace communication
BSBCRT311 – Apply critical thinking skills in a team environment
BSBPEF201 – Support personal wellbeing in the workplace
BSBTWK301 – Use inclusive work practices
BSBOPS304 – Deliver and monitor a service to customers
BSBOPS305 – Process customer complaints
BSBTEC301 – Design and produce business documents
BSBESB302 – Develop and present business proposals
BSBSUS211 – Participate in sustainable work practices
BSBPUR301 – Purchase goods and services
BSBTEC302 – Design and produce spreadsheets
BSBFIN302 – Maintain financial records
Prerequisites:
Assessment Methods:
Student’s attainment of the units of competency within this qualification is achieved by their successful completion of a range of assessment activities that may include, written tests, oral questions, submission of supplementary assessment evidence, and practical demonstrations.
Students are required to demonstrate that they can apply the knowledge and skills learnt in a range of situations and in varying contexts so many of the assessment requirements of the units of competencies will need to be demonstrated on more than one occasion.
Fees:
Please call to enquire.
Further Study Options:
Students who successfully complete the course may choose to continue to BSB40120 – Certificate IV in Business or a leadership qualification if desired.
Support:
Thilak Sivanandan
tsivanadan@trainingalliance.com.au
0423 887 941
RTO Registration:
Australian Business & Vocational Training (ABV) current registration runs till 30 May 2025.
Refer to Training.gov.au for our training products on scope – https://training.gov.au/Organisation/Details/52592
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